Managing Your COAM Account – Access Portal

August 12, 2024 in Blog

To save our Location License holders (LLHs) partners time, we’ve distilled the Georgia Lottery Corporation (GLC) COAM Portal—Locations User Guide into the most critical information for managing coin-operated amusement machine (COAM) accounts.

In order to operate COAMs in Georgia, the GLC requires business owners to be familiar with the Intralot Reporting Portal to complete compliance and reporting tasks, including:

  • Generating reports related to COAM activity, which also benefits LLHs by providing operational insights for better decision-making
  • Submitting mandatory monthly Gross Revenue receipts to the GLC as part of the state compliance regulations.
  • Ensuring the COAM bank account has sufficient funds for weekly sweeps, during which the GLC deducts 55% of the previous week’s net proceeds. The GLC retains 10% and transfers 45% to the Master License Holder.

This guide will walk LLHs through the steps for completing each of these tasks. We encourage users to bookmark this page for quick, easy access to portal instructions.

Accessing the COAM and Intralot Reporting Portals

The Intralot Portal is NOT the same as the GA COAM website, where users apply for a Class B License. However, the two portals do share the same login information.

GA COAM login instructions:

  1. Navigate to the COAM Portal browser application at https://gacoam.com/login.
  2. Enter the email address and password used to apply for a Class B COAM license.
  3. Type out the displayed alphanumeric security code.
  4. Click “Log In.”

Intralot Reporting Portal login instructions:

  1. Navigate to the Reporting Portal browser application at https://gacoamrpt.com.
  2. Enter the email address and password used to apply for a Class B COAM license.
  3. Type out the displayed alphanumeric security code.
  4. Click “Log In.”

If a user is unsure of the login credentials, they can easily recover their username and password through the GA COAM Division website.

To recover a username:

  1. Navigate to the “Forgot your email” link on the Intralot Portal login page.
  2. Enter the phone number tied to the account.
  3. Wait to receive the verification code in a text message.
  4. Enter the verification code and submit.

If there is not a phone number listed on the account, users can also contact the Georgia Lottery Customer Support line at 1(800)746-8546.

To recover a password:

  1. Navigate to the “Forgot your password” link on the Intralot Portal login page.
  2. Enter the email address used to sign up for access to the COAM account.
  3. Follow the instructions in the email to recover the account password.

Generating Accounting Reports

The Accounting Reports menu includes all financial information based on meter data from an LLH’s Class B GA COAMs across all locations. These reports are not available for real-time access. Intralot populates most reports once daily procedures are completed by 11:00 a.m. each day, except for the Locations Period Accounting.

Regardless of which Accounting Report is generated, the process is the same for each, with minor differences in data filtering options. We’ve consolidated these instructions into a single set that applies to all Accounting Report types:

  1. Login to the Intralot Reporting Portal browser application at https://gacoamrpt.com/.
  2. Click “Reports” on the Portal home screen, then “Accounting Reports.”
  3. Select the correct report from the list:
  • Gaming Machine Meters – Daily Balance
  • Gaming Machine Meters – Period Balance
  • Location Daily Accounting
  • Location Period Accounting
  • Detailed Location Daily Accounting Report
  • Meter Exceptions/Adjustments
  • Financial Adjustments
  1. Choose which license portal to view (if applicable).
  2. On the “Criteria” screen, set the parameters for the information to be included within the report.
  3. Print or export the report using the walkthroughs below.

Weekly Invoice Reports

The most important aspect of managing COAM accounts is keeping sufficient funds in the dedicated electronic funds transfer (EFT) account to cover weekly sweep transactions. Failure to do so could cause the GLC to disable all COAM and lottery equipment associated with the license number and result in an NSF fee for every failed bank draft.

The GLC performs sweeps on Wednesday, during which time it retains its share of the proceeds (10%) and distributes the Master License Holder’s proceeds (40%). After the sweep, LLHs can withdraw their share (40%).

To review the amount needed in the designated EFT account to cover the weekly GLC sweep, users must generate a Location Period Accounting Report. As mentioned above, these reports are not updated daily. Instead, these are populated once Intralot completes its weekly accounting period procedures on Sunday, with reports ready by Monday morning.

  1. Login to the Intralot Reporting Portal browser application at https://gacoamrpt.com/.
  2. Click “Reports” on the Portal home screen.
  3. Select “Location Period Accounting Report.”
  4. Select the correct license (if applicable).
  5. Click the calendar icons to choose the invoicing week, which runs from 5:00 a.m. Sunday to 4:59 a.m. the following Sunday.
  6. Submit the request to generate the report.
  7. Review the “GLC Total Receivable Amount” line item, which indicates the full amount that must be available in the dedicated COAM EFT account.

Printing Reports

  1. Click “Submit” to preview the report.
  2. Click the “Print” icon in the top left corner of the preview.

Exporting Reports

  1. Click “Submit” to preview the report.
  2. Click the “Export” icon in the top left corner of the preview.
  3. Select a “File Format” option from the dropdown menu.
  • To export an Adobe PDF, select “PDF.”
  • To export an Excel spreadsheet, select “Microsoft Excel Workbook Data-Only.”
  1. Choose which pages to export, either “All Pages” or “Select Pages.”
  2. Click the “Export” button.
  3. Click “Open” to view the report in the appropriate program.

Inputting Gross Retail Receipts

All Class B Location operators must electronically submit their monthly Gross Retail Receipts for each business location. This number accounts for “the total revenue derived by a business at any one business location from the sale of goods and services and the commission earned at any one business location on the sale of goods and services,” per Georgia Code § 50-27-84.

Reports are due on the 20th of each following month. For example, if the reporting month is January, LLHs have until February 20 to submit the appropriate receipts. Failure to report or provide accurate information can result in fines and citations.

  1. Navigate to the GA Lottery COAM login page at https://gacoam.com/login.
  2. Click “Monthy Sales” in the menu bar at the top of the screen.
  3. Choose “Monthly Sales Entry” from the dropdown menu.
  4. Select the business and location and confirm that all information listed about the name and address is correct.
  5. Provide the correct COAM period.
  6. Enter the Gross Sales Receipts for that particular location without the dollar sign.
  7. Read the terms and conditions, then check the box affirming you agree with the statements.
  8. Click “Confirm and Submit” to receive a confirmation screen that the action was successful.

How Else Can INAMAX Help?

As a family-owned business ourselves, we understand how hard our single-location operator partners work to keep their business running. That’s why our goal is to make being an LLH as smooth as possible, a core value reflected in our Culture of Support.

If you’ve been considering changing your Master License holder or want to learn more about what makes INAMAX different, please contact our sales team at 770.449.0400 ext. 700 or info@inamax.com. We look forward to hearing from you.

Inamax